Returns

At Olive Blossom, we strive to provide our customers with the highest quality products. However, we understand that sometimes issues may arise. If you have purchased a product from us that is faulty or damaged, we are here to assist you.

In order to be eligible for a refund, please follow these steps:

  1. Email us at hello@oliveblossom.com within 30 days of your purchase.
  2. Provide us with your order number and a detailed description of the issue.
  3. Attach clear photos or videos that clearly show the fault or damage.

Once we have received your email and assessed the situation, we will notify you of the next steps. Please note that we may request additional information or evidence to support your claim.

If your refund request is approved, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. Please allow a reasonable amount of time for the refund to be processed and reflected in your account.

If you have any further questions or concerns regarding our refund policy, please do not hesitate to contact us.